Food and Beverage Skills Course

Food and beverage workers are the customer service front liners in restaurants, coffee shops and other food service establishments. They greet customers, escort them to their seats and hand them menus, take food and drink orders, and serve food and beverages. Food and beverage staffs also answer questions, explain menu items, keep tables and dining areas clean and set the table for new diners.

The Skills Malaysia INVITE Food and Beverage course provides students with training that enables them to profitably manage a food service operation and satisfy guests. Trainees will learn how to give guests the highest priority with detailed planning, implementation and evaluation of a food and beverage operation. 

Food & Beverage Manager

Food Operation Manager

Food Service Manager

Certification / Awards

Assessment may be conducted through oral, written and practical methods.

Upon completion of this course, students will receive the following Certificates and Diplomas:

• Malaysian Skills Certificate – Food and Beverage Waiter (Level 1)
• Malaysian Skills Certificate – Food and Beverage Captain (Level 2)
• Malaysian Skills Certificate – Food and Beverage Supervisor (Level 3)

COURSE	Food and Beverage Captain    (INVITE I)	Food and  Beverage  Supervisor (INVITE II)	Food and  Beverage  Supervisor (INVITE IV)
AWARD	Certificate Levels 1 & 2 (Malaysian Skills Certificate) Skills Proficiency Award (City & Guilds, UK)	Certificate Levels 1, 2 & 3 (Malaysian Skills Certificate) Diploma in Business Skills (City & Guilds, UK)	Certificate Levels 1, 2 & 3 (Malaysian Skills Certificate) Skills Proficiency Award / Certificate / Diploma in Business Skills (City & Guilds, UK)
DURATION	12 months, including 12 weeks internship training	24 months, including 12 - 24 weeks internship training	24 - 36 months Classroom training and Internship to take place concurrently Classroom training: 3 - 4 days/week Internship: 2 - 3 days/week
TUITION FEES	Total: USD 5,436 (RM 16,200) Application Fee: USD 99 Int’l Student Admin. Fee: USD 957 Course & Exam Fees: USD 4,290	Total: USD 8,464 (RM26,200) Application Fee: USD 99 Int’l Student Admin. Fee: USD 957 Course & Exam Fees: USD 7,590	Total: USD 8,464 (RM 26,200) Application Fee: USD 99 Int’l Student Admin. Fee: USD 957 Course & Exam Fees: USD 7,590
HOSTEL FEES	1 year: RM 2,800  (USD 924)	2 years: RM 5,200  (USD 1,716)	2 years: RM 5,200 (USD 1,716) 3 years: RM 7,600 (USD 2,508)
ENTRY REQUIREMENTS	18 – 45 years old With 9 Years Schooling OR With 6 Years Schooling and 3 Years Prior Work Experiences in Related Fields
TRAINING CENTRE LOCATION	Pulau Indah, Selangor, Malaysia Seri Kembangan, Selangor, Malaysia Penang, Malaysia

COURSE MODULES
Service operating equipment preparation	Handle guest complaint
Side station preparation	Manage guest confirmation and cancellation
Linen and table setup	Update guest request
Beverage preparation (hot beverage, non-alcoholic beverage)	Update reservation floor plan
Guest order preparation	Executive lounge and table service
Table setting adjustment	Executive wine service
Operating equipment function checks	Executive tobacco service
Opening and closing inventory	Executive butler service

Source: Skills Malaysia INVITE