Chambermaid Skills Course

A chambermaid is someone who makes beds and does the general cleaning of bedrooms, usually in hotels or resorts.

The Skills Malaysia INVITE Chambermaid programme provides students with an overview of the profession and its role in relation to other teams within a lodging establishment.

Areas of focus include safety and security issues and productive cleaning practices.

Career opportunities would be in the hotel and resort industry. Graduates of this course will be able to serve customers with a professional and warm attitude.

Chambermaid - Make Beds

Chambermaid -Washing

Chambermaid - General Cleaning

Certification / Awards

Assessment may be conducted through oral, written and practical methods.

Upon completion of this course, students will receive the following Certificates and Diplomas:

• Malaysian Skills Certificate – Chambermaid (Level 1)
• Malaysian Skills Certificate – Senior Chambermaid (Level 2)
• Malaysian Skills Certificate – Housekeeping Supervisor (Level 3)

COURSE	Senior Chambermaid (INVITE I)	Housekeeping Supervisor (INVITE II)	Housekeeping Supervisor (INVITE IV)
AWARD	Certificate Levels 1 & 2 (Malaysian Skills Certificate) Skills Proficiency Award (City & Guilds, UK)	Certificate Levels 1, 2 & 3 (Malaysian Skills Certificate) Diploma in Business Skills (City & Guilds, UK)	Certificate Levels 1, 2 & 3 (Malaysian Skills Certificate) Skills Proficiency Award / Certificate / Diploma in Business Skills (City & Guilds, UK)
DURATION	12 months, including 12 weeks internship training	24 months, including 12 - 24 weeks internship training	24 - 36 months Classroom training and Internship to take place concurrently Classroom training: 3 - 4 days/week Internship: 2 - 3 days/week
TUITION FEES	Total: USD 5,436 (RM 16,200) Application Fee: USD 99 Int’l Student Admin. Fee: USD 957 Course & Exam Fees: USD 4,290	Total: USD 8,464 (RM26,200) Application Fee: USD 99 Int’l Student Admin. Fee: USD 957 Course & Exam Fees: USD 7,590	Total: USD 8,464 (RM 26,200) Application Fee: USD 99 Int’l Student Admin. Fee: USD 957 Course & Exam Fees: USD 7,590
HOSTEL FEES	1 year: RM 2,800  (USD 924)	2 years: RM 5,200  (USD 1,716)	2 years: RM 5,200 (USD 1,716) 3 years: RM 7,600 (USD 2,508)
ENTRY REQUIREMENTS	18 – 45 years old With 9 Years Schooling OR With 6 Years Schooling and 3 Years Prior Work Experiences in Related Fields
TRAINING CENTRE LOCATION	Pulau Indah, Selangor, Malaysia Penang, Malaysia

COURSE MODULES
Basic function and responsibilities of housekeeping	Cleaning vanity sink and mirror
Areas of responsibility	Turn down service
Cleaning process	Importance of routine
Pre-work preparation	Straightening a room
Entering the guest room	Respond to guest complaints
Guest room cleaning	Terminologies
Make-up room procedure	Acronyms
Proper cleaning solutions and tools	Safety SOP
Cleaning the bathroom	Hotel terminologies
Cleaning the toilet

Source: Skills Malaysia INVITE